Terms and Conditions

1. Introduction

These Terms and Conditions govern your access to and use of the Automotive Learning Platform website, learning platform, and services, including dealer and distributor training, live product sessions, service simulations, and AI-enabled role plays.

By accessing or enrolling in any program offered through the Automotive Learning Platform, you agree to comply with these Terms and Conditions. If you do not agree, you must discontinue use of the platform.

2. Eligibility

Our programs are designed for automobile industry employees, dealer and distributor teams, service advisors, and vendors. By enrolling, you confirm that the information provided during registration is accurate and complete.

3. Course Enrollment and Access

Upon successful registration and payment, users will receive access to the enrolled program through their dashboard. Access may include recorded training modules, live sessions, simulation labs, assessment tools, LMS progress tracking, certifications, and role-play activities, depending on the program selected.

Access to programs is granted for the duration specified at the time of enrollment. Sharing login credentials with third parties is strictly prohibited.

4. Payments and Fees

All program fees must be paid in full before access is granted unless otherwise specified. Payments are processed through secure third-party payment gateways. The Automotive Learning Platform is not responsible for payment gateway failures or external transaction errors.

All fees are non-transferable unless stated otherwise in a separate refund policy.

5. Certifications

Certificates will be issued only upon successful completion of program requirements, including assessments, simulations, and participation in live training. Certification is based on merit and engagement criteria.

6. Intellectual Property

All content on the platform, including videos, simulations, training materials, assessments, logos, and software tools, is the intellectual property of the Automotive Learning Platform. Unauthorized copying, reproduction, distribution, or resale of any material is strictly prohibited.

7. Code of Conduct

Learners are expected to maintain professional conduct during live sessions, forums, and interactions with trainers. Misuse of the platform, including harassment, abusive language, or dishonest behavior, may result in suspension or termination of access without refund.

8. Limitation of Liability

The Automotive Learning Platform provides industry-focused training intended to improve sales, service, and distributor readiness. However, we do not guarantee business outcomes, placements, or specific career results. We are not liable for indirect, incidental, or consequential damages arising from the use of our platform.

9. Modifications to Services

We reserve the right to modify, update, or discontinue any program, feature, or service at our discretion. Updates to training content may occur to maintain industry relevance.

10. Termination

We reserve the right to suspend or terminate access for any user who violates these Terms and Conditions.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the appropriate courts in [City / State].

12. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Automotive Learning Platform

Email: sales@crestbell.com

Phone: +91 7889100907